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When the call center employees are not being hired to close the deal on a romance scam, very often they are used to assist in bank account takeovers, redirecting packages with shipping companies, or handling fraudulent new credit applications that require phone verification.
Another reason that call centers aren’t used earlier in romance scams: Hiring one is expensive.
The dating scam package advises customers to stick to a tried-and-true approach.
For instance, scammers are urged to include an email from the mother of the girl in the first 10 emails between the scammer and a target.
Virtually every aspect of cybercrime has been made into a service or plug-and-play product.